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"Could not authenticate" when trying to open game.: 2016-03-11 15:01:47

Nyetworker
Level 62
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I'm experiencing an authentication problem that's preventing me from opening any game. It was fine yesterday.

I am able to login to warlight, click the 'multi player' tab and see the dashboard, but when I try to open one of my games (or enter a new game), I get a pop-up that says:

"Could not authenticate. This can happen if your e-mail address or password changed recently or if you signed into a different account. Please refresh your browser."

Refreshing/reloading does not resolve the error.

I'm on Firefox 45.0, Linux x86_64, Shockwave Flash 11.2 r202.

Does anyone else have a similar configuration, and are you having a similar problem?


I have done the following:

1. sign out of warlight
2. clear all warlight.net cookies
3. exit my browser
4. reboot my computer
5. launch browser
6. go to warlight.net
7. sign in (successfully; my userid and password work normally)
8. same failure when I try to go to a game.

I also tried logging in with a different (friend's) account; same failure.

Any help appreciated.
"Could not authenticate" when trying to open game.: 2016-03-11 15:24:34


Nogals
Level 58
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Did you report it to Fizzer?

Edited 3/11/2016 15:28:12
"Could not authenticate" when trying to open game.: 2016-03-11 15:32:14

Nyetworker
Level 62
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Yup. Just wondering if anyone else is seeing anything like this.
"Could not authenticate" when trying to open game.: 2016-03-11 15:35:15


Cata Cauda
Level 59
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Try with a different browser. Maybe Google Chrome or even IE.
"Could not authenticate" when trying to open game.: 2016-03-11 16:27:37


MightySpeck (a Koala) 
Level 60
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It might have to do with flash.
"Could not authenticate" when trying to open game.: 2016-03-11 17:53:37


Nogals
Level 58
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Try with a different browser. Maybe Google Chrome or even IE.

or even IE.


Did you not read Linux x86_64
"Could not authenticate" when trying to open game.: 2016-03-11 18:14:55


GeniusJKlopp
Level 61
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Hey. Change your password and try again.
"Could not authenticate" when trying to open game.: 2016-03-11 22:08:33


Cata Cauda
Level 59
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Did you not read Linux x86_64

No I skipped the first part, my bad.
"Could not authenticate" when trying to open game.: 2016-03-12 01:01:56

Nyetworker
Level 62
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I tried changing my password, logging out and in again. No help.
"Could not authenticate" when trying to open game.: 2016-03-12 01:07:16


Another
Level 47
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Another browser to try is TOR.
"Could not authenticate" when trying to open game.: 2016-03-14 16:44:02

Nyetworker
Level 62
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Mystery solved. This authentication error happens in Firefox (Windows as well as Linux) when you block third-party cookies.
"Could not authenticate" when trying to open game.: 2016-03-14 21:02:42


ps 
Level 61
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"Could not authenticate" when trying to open game.: 2016-03-14 21:18:26


GeniusJKlopp
Level 61
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cookie? where are you?
Posts 1 - 13 of 13