Well, there is a chat game specifically for that, but the only person in The Circle that is in it isn't very active (That Guy), so an alternate mean of communication would have to be used. Just a terrible decision to not have dealt this through PM with Ragnar or one of the big guys in NW, honestly.
Also, 2 or 3 players don't represent an entire clan.
They don't, but 2 bad apples in your clan means you're probably doing something wrong, and measures have to be taken. I'm pretty sure everyone strives for have no bad apples; just imagine the chaos the world would be if the CIA or FBI went by the philosophy that 2 or 3 moles don't mean anything. It also hurts reputation a lot.
Slightly unrelated, but to the "dev team": Don't take criticism badly, ever. Even if it's non-constructive. If someone complains about something you did, ignore it. If the complaint is rude, IGNORE IT. I've had quite a couple people hammering my messed up templates (Genghis, McMuller being the prime examples 3:) and reacted by just not doing anything. If it really bothers you, drop in a report and let it go. I don't really blame Oculus for posting it here; you escalated the issue, he just escalated further.
And remember, complaints don't mean you messed up. Happy people stay silent. Proceed with the game and have fun with it.
The issue here is solved, so drop the thread. This shouldn't have gone public in the first place. How the issue will be solved is now entirely between Chem, Ragnar and the dev team.