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Losing territories when going offline and back: 2020-10-03 09:12:55


hukutka94
Level 35
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After recent patch I get troubles with saving progress when going offline and then coming back later! In 4 hours I lost territories and their bonuses twice already!
Here is a screenshot with what I lost when I came back. Anyone else having problems?
https://i.imgur.com/ByOQtid.png
- downvoted post by berdan131
Losing territories when going offline and back: 2020-10-03 09:56:16


hukutka94
Level 35
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It is ukrainian/russian written with english letters. Nikita on russian looks like Никита, using english letters I became Hukuta, and hukutka is like a gentle form :-p
Losing territories when going offline and back: 2020-10-03 12:22:29


Tier
Level 59
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Absolutely same problem today. Many times I performed an action, closed the tab, came back later and found that the action was not saved.
Losing territories when going offline and back: 2020-10-03 16:44:08


Mongoose
Level 63
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same has happened a few times
Losing territories when going offline and back: 2020-10-04 12:39:38

Mithrandir
Level 45
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Same problem. I come online, make a few moves, and my progress keeps going backwards. I'm on Siege of Feldmere and I've lost around 100 million armies
Losing territories when going offline and back: 2020-10-04 17:50:41

john22
Level 60
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Been having this problem for three days now. I used an IM and had taken 30 plus territories was online for over 10 min straight and its all gone now again.
Losing territories when going offline and back: 2020-10-04 18:33:36

Fizzer 
Level 64

Warzone Creator
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Help - contact - report bug

Edited 10/4/2020 18:33:48
Losing territories when going offline and back: 2020-10-04 18:38:48

(deleted) 
Level 56
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Short ans - you;ve not told WZ to sync before changing devices, so goes of the what you left off with using the current device?
Losing territories when going offline and back: 2020-10-04 18:55:16


hukutka94
Level 35
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Using only web version on pc, same browser every day.
Losing territories when going offline and back: 2020-10-04 19:00:33


JK_3 
Level 63
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In that case, hit CTRL ALT G before closing the tab, to manually force it to sync just to be sure

EDIT: alt instead of shift

Edited 10/4/2020 19:04:26
Losing territories when going offline and back: 2020-10-04 19:02:52


krinid 
Level 63
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Correction: CTRL ALT G to Sync.
Losing territories when going offline and back: 2020-10-04 22:43:52

Fizzer 
Level 64

Warzone Creator
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Thanks to CONQUISTADORS for reporting this. This issue is now fixed. No manual syncing should be necessary.
Losing territories when going offline and back: 2020-10-05 04:48:04


hukutka94
Level 35
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Is there a difference whether to post a problem on forum or through report bug system?
Losing territories when going offline and back: 2020-10-05 04:52:36

Fizzer 
Level 64

Warzone Creator
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Yes, sending a bug report sends me diagnostic data that I need to identify the issue
Losing territories when going offline and back: 2020-10-05 06:08:05


hukutka94
Level 35
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Gotcha, will send reports if happens again! :-)
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