Did you change your email address at some point? Iirc there is an old bug where WZ will send the password reset link to the first email you used.
Otherwise, under Help > Contact > Report Bug you can contact Fizzer ingame by filling out a bug report, since this appears to be a case where only Fizzer can help.
For reference of whoever might need it: TheSkissors
https://www.warzone.com/Profile?p=92131874552P.S. maybe dont put your email adres out on the web like that, especially not on the public forums since the forums are being indexed by Google.